how long does shipping take?
wyld magick is currently a one-man-band! i try my hardest to clear my shop queue at LEAST once a week which means shipping times vary anywhere between 5-7 business days.
Where does my order ship from?
we are based in sunny sw florida.
Do you restock items?
if items sell well, they'll be restocked almost immediately. if something won't be restocked, i'll be sure to mark that once it's gone, it's gone!
returns and exchanges
What is your return policy?
we have a 30-day return policy, which means you have 30 days after receiving your item to request a return!
to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. you’ll also need the receipt or proof of purchase (i.e. the order number).
to ask for a return, you can contact me firstname.lastname@example.org. if your return is possible and for a valid reason, we’ll send you a return shipping label, as well as instructions on how and where to send your package. items sent back to us without first requesting a return will not be accepted.
you can always contact us for any return question at email@example.com.
What is your exchange policy?
while there aren't many items that are eligible for exchanges, if a clothing item doesn't fit or something arrives damaged, i'm happy to exchange your item free of charge.
How much is the return shipping fee?
this varies based on where you are based. currently, you, the buyer, are responsible for covering the shipping costs for any returns.
When will I receive my refund?
i try my hardest to refund/cancel orders within 24 hours of confirmation. it should be returned to your method of purchase within 3-5 business days.
didn't find what you were looking for? feel free to contact us at any time!